Customer Support
Context Help
If you get lost inside our Control Panel, the very first step you should take is to press the Help button, which is visible on each page. A pop-up window will appear. It contains elaborate info about all the actions that you can perform on the page in question. Each context menu shows up on the same page so that you can quickly return to your work.
Video Tutorials
We have an extensive range of video tutorials demonstrating how to use our web hosting Control Panel. They're meant for those of you who want to see how things are getting done rather than only reading articles. Thus, anyone can quickly become familiar with our hosting Control Panel by merely watching our step-by-step video tutorials.
F.A.Q.
If you can't find the answer you searching for, take a gaze at our extensive FAQ database, which includes questions asked by real clients and provides practical solutions. We constantly "revamp" our FAQ database with new entries so as to cover all the new additions and innovations associated with our web hosting platform.
Ticketing System
If you still can't find the answer you need in the Frequently Asked Questions database either, you can contact our great team of support engineers available 24-7-365 and eager to assist you with any problem. Each trouble ticket you open will be replied to in less than one hour (the average response time is about twenty minutes), so you will never have to wait a long time to receive an answer to your question.